Best Banks and Credit Unions in Massachusetts of January 2024
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We selected Synchrony, Rockland Trust Bank, Salem Five Bank, Digital Federal Credit Union, and OneUnited Bank as the best banks and credit unions in Massachusetts.
These financial institutions were chosen because they offered bank accounts with distinct features and minimal bank fees. Learn more about our top picks below.
To determine the best banks in Massachusetts, we reviewed the 15 biggest banks and credit unions in the state and considered online banks for our top picks for savings accounts.
The Best Banks in Massachusetts for January
- Synchrony: Best bank for opening a savings account
- Rockland Trust Bank: Best bank for opening a checking account
- Salem Five Bank: Best bank for opening a savings and checking account
- Digital Federal Credit Union: Best credit union
- OneUnited Bank: Best local financial institution
All of the financial institutions on our list are protected by FDIC or NCUA insurance. Your money is safe at a federally insured financial institution. When a financial institution is federally insured, up to $250,000 per depositor is secure in a bank account.
Compare the Best Banks in Massachusetts
Best bank for opening a savings account
Synchrony High Yield Savings Account
Fees
no monthly service fee
Annual Percentage Yield (APY)
4.75%
Minimum Deposit Amount
$0
Pros- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Competitive APY
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Comes with an ATM card
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No required opening deposit or minimum account balance
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fee
- con icon Two crossed lines that form an 'X'. No physical branch locations
- con icon Two crossed lines that form an 'X'. Only reimburses up to $5 of out-of-network ATM fees per month
- Access your cash online, by phone or via ATM
- Manage your accounts from virtually anywhere in the Synchrony app
- No minimum balance
- Interest compounded daily, paid monthly
- FDIC insured
Best bank for opening a checking account
Rockland Trust Free Checking Account
Fees
No monthly maintenance fees
Annual Percentage Yield (APY)
None
Minimum Deposit Amount
$25
Pros- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly maintenance fee
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No minimum balance requirements
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Overdraft protection available
- con icon Two crossed lines that form an 'X'. $2 out-of-network ATM withdrawal fee
- con icon Two crossed lines that form an 'X'. $1.75 out-of-network ATM balance inquiry fee
- con icon Two crossed lines that form an 'X'. $35 overdraft fee
- con icon Two crossed lines that form an 'X'. $5 overdraft protection transfer fee
- 120 branches and 200 ATMs in Massachusetts and Rhode Island
- Overdraft protection that lets you link your checking account to a savings account
- There's a $5 overdraft transfer fee if you transfer money from a savings account to cover an overdraft
- FDIC insured
Best bank for opening a checking and savings account
Salem Five Open Account
Fees
No monthly maintenance fees
Annual Percentage Yield (APY)
None
Minimum Deposit Amount
$10
Pros- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low minimum opening deposit
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly maintenance fees
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn cash back for all debit card purchases
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. May be eligible for ATM fee reimbursements depending on your account balance
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Can get annual overdraft protection
- con icon Two crossed lines that form an 'X'. $35 overdraft fee
- con icon Two crossed lines that form an 'X'. $25 annual overdraft protection fee
- con icon Two crossed lines that form an 'X'. $2 out-of-network ATM fee
- 34 branches in Massachusetts
- Access to over 55,000 sucharge-free ATMs through the Allpoint ATM network
- Can add an option savings account
- There are three rewards tiers: Open Prime, Open Prime Plus, and Open Premier
- Open Prime: Earn $0.05 cash back on all debit card purchases
- Open Prime Plus: Earn $0.05 cash back on all debit card purchases and $7.50 in ATM fee reimbursements monthly when you maintain an average monthly account balance between $3,000 and $4,999
- Open Premier: Earn $0.05 cash back on all debit card purchases and unlimited ATM fee reimbursements when you maintain an average monthly account balance of $5,000 or more
- Rewards will be added to your account at the end of each bank statement cycle
- Overdraft protection that lets you link your checking account to a savings account or apply for a line of credit
- There's a $25 annual overdraft protection fee
- FDIC insured
Best bank for opening a checking and savings account
Salem Five Open Savings Account
Fees
No monthly maintenance fees
Annual Percentage Yield (APY)
0.05%
Minimum Deposit Amount
$10
Pros- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low minimum opening deposit
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly maintenance fee
- con icon Two crossed lines that form an 'X'. Low interest rate
- 34 branches in Massachusetts
- To get the Open Savings Account, you must have the Open Account
- Interest compounded and deposited monthly
- FDIC insured
Best credit union
DCU Primary Savings Account
Fees
No monthly maintenance fees
Annual Percentage Yield (APY)0.15% to 6.17%
Minimum Deposit Amount
$5
Pros- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low minimum opening deposit
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly maintenance fees
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Earn a high interest rate on the first $1,000 in your account
- con icon Two crossed lines that form an 'X'. Low interest rate for balances over $1,000
- 23 branches in Massachusetts and New Hampshire
- To become a member of Digital FCU, you or a family member must meet one of the following requirements: 1) You work or are retired from a company that is listed as a participating employer; 2) You belong to an organization that is listed as a participating organization; 3) You live, work, worship, or go to school in a select area in a Massachusetts county (Chelmsford, Lowell, Tewksbury, Worcester are eligible counties) or live in a New Hampshire condominium association
- Access to over 5,500 shared branches and 30,000 surcharge-free ATMs through the CO-OP Shared Branch and ATM networks
- Earn 6.17% APY on the first $1,000 in your account
- Interest rate drops on the remaining balance on your account
- Must keep $5 in account to maintain membership status
- Interest compounded and deposited monthly
- Federally insured by the NCUA
Best local financial institution
OneUnited Bank Black Wall Street Checking Account
Fees
no monthly service fee
Annual Percentage Yield (APY)
None
Minimum Deposit Amount
$25
Pros- Check mark icon A check mark. It indicates a confirmation of your intended interaction. Low minimum opening deposit
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No monthly service fees
- Check mark icon A check mark. It indicates a confirmation of your intended interaction. No out-of-network ATM fees
- con icon Two crossed lines that form an 'X'. $37 overdraft fee
- con icon Two crossed lines that form an 'X'. $20 overdraft protection transfer fee
- con icon Two crossed lines that form an 'X'. No out-of-network ATM fee reimbursements
- Black-owned bank with branches in California, Florida, and Massachusetts
- Online accounts available nationwide
- 100,000 surcharge free ATMs nationwide
- FDIC insured
Best Banks in Massachusetts: FAQs
Citizens Bank is probably the most common bank in Massachusetts, because it has the most branches in the most cities.
Citizens Bank is the largest bank in Massachusetts with over 200 branches in 135 cities. Bank of America and Santander are the next-largest banks in the state.
Bank of America is probably the most popular Boston bank, since it has the most locations in the city. Citizens Bank and Santander Bank aren't far behind.
Massachusetts Bank Reviews
Best Bank for Opening a Savings Account
Synchrony is an online bank. The Synchrony High Yield Savings Account offers a competitive interest rate that's higher than most other savings accounts at brick-and-mortar and online banks.
You'll also like Synchrony if you'd like to open a savings account with $0, or if you want to use an ATM card to make withdrawals from your account.
Synchrony doesn't have checking accounts or money market accounts. If you plan to open one of these accounts, you might prefer banking with another financial institution.
Best Bank for Opening a Checking Account
Rockland Trust Bank is one of the five largest financial institutions in the state. It also might be appealing if you're specifically searching for a checking account.
The Rockland Trust Free Checking Account has a $25 minimum opening deposit and no monthly service fees.
You'll have access to over 120 branches and 200 free ATMs in Rhode Island and Massachusetts.
If you prioritize convenient customer support hours and availability, Rockland Trust also may be worthwhile. You may talk to a representative through live chat from 7 a.m. to 6 p.m. ET on weekdays or 8 a.m. to 5 p.m. ET on Saturdays. You may also call the Customer Information Center from 7 pm. to 8 p.m. ET on weekdays, 8 a.m. to 5 p.m. ET on Saturdays, or 10 a.m. to 3 p.m. ET on Sundays.
Rockland Trust Bank charges a $35 overdraft fee if you have a negative balance on your account. You can get overdraft protection that lets you link your checking account to a savings account. But, there's a $5 transfer fee if you utilize overdraft protection.
Best Bank for Opening a Checking and Savings Account
Salem Five Bank could be a good option if you like traditional banking — because there are branches in Massachusetts — but you still want to avoid monthly maintenance fees.
The Salem Five Open Account is an overall solid checking account with a low minimum opening deposit and zero maintenance fees. You also have the option to open the Salem Five Open Savings Account alongside this checking account, which also doesn't charge monthly maintenance fees.
If you maintain a certain balance in your checking account, you may be eligible for Open Rewards. To get the most out of your checking account rewards, maintain an average daily balance of $5,000 or more to receive unlimited ATM fee reimbursements and earn $0.05 cash back on all debit card purchases.
With the Salem Five Open Account, you'll want to be mindful of overdrawing from your account. The bank charges a $35 overdraft fee. You may get overdraft protection that lets you link your checking account to a savings account or apply for a line of credit, but you'll still pay a fee when the negative balance is covered.
The Salem Five Open Savings Account also pays a low interest rate You can find other banks with higher savings rates available.
Best Credit Union
You'll find Digital Federal Credit Union appealing if you favor credit unions instead of banks.
All members must open the DCU Primary Savings Account. This account doesn't charge any monthly maintenance fees, and you can earn 6.17% APY on the first $1,000 in your account.
The interest rate will drop for account balances over $1,000. The account has a blended APY, which means the interest rate you'll earn will be different for separate account balances. It'll be anywhere from 0.15% to 6.17% APY, depending on how much money you have in your account.
Digital Federal Credit Union also offers free checking and money market accounts, and certificates with low minimum opening deposits.
You'll need to meet certain requirements to be able to join Digital Federal Credit Union.
There are several ways to become a member. You're automatically eligible if you live, work, worship, or go to school in select areas of Chelmsford, Lowell, Tewksbury, or Worcester county. You may also join if you or a family member are part of a company or organization on these lists.
Best Local Bank
OneUnited Bank is a Black-owned bank with three branches in the Boston area (the Roxbury branch is temporarily closed). It also has branches in Miami and Los Angeles.
OneUnited Bank is certified as a community development financial institution (CDFI). To receive this designation, a financial institution must show it serves low-income and disadvantaged communities.
OneUnited Bank offers a second chance checking account, which is a bank account you may use to build back your credibility if you can't open a standard checking account at a bank. The second chance checking account has a $12 monthly maintenance fee and a $25 minimum opening deposit.
OneUnited Bank also has a free checking account called the OneUnited Bank Black Wall Street Checking Account. This account has a low minimum opening deposit, no monthly fee, and two-day early direct deposit.
The OneUnited Bank BankBlack Savings Account charges a $5 monthly maintenance fee. However, if you set up direct deposits, you can waive the monthly fee.
Other Institutions That Didn't Make Our List and Why
- Citizens Bank: Citizens Bank has the most branches in the state, but its accounts do not stand out as much as our top picks. You'll need to meet certain requirements each month to waive monthly service fees on checking and savings accounts. Read Business Insider's Citizens Bank Review.
- Bank of America: Bank of America has a variety of accounts and a large branch and ATM network, but you'll need to meet specific requirements to waive monthly maintenance fees on accounts. Read Business Insider's Bank of America Review.
- Santander Bank: The bank's savings account pays a low interest rate, and its checking accounts have monthly service fees unless you qualify to waive them. Read Business Insider's Santander Bank Review.
- TD Bank: TD Bank might be worthwhile if you're searching for accounts with low or no minimum opening deposits. However, both checking and savings accounts have monthly service fees unless you meet the criteria to waive the fee. Read Business Insider's TD Bank Review.
- Eastern Bank: Eastern Bank checking and savings accounts do not charge monthly maintenance fees, but they lack distinguishing features. The bank also doesn't have as many branches in the state as most of our brick-and-mortar picks.
- M&T Bank: M&T Bank has a decent-sized branch and ATM network, but its savings accounts and checking account may entail monthly service fees. Read Business Insider's M&T Bank Review.
- Middlesex Savings Bank: Middlesex Savings Bank has a variety of accounts, but our top picks have more branches throughout the state or pay higher interest rates on savings accounts.
- Chase: Chase has a substantial bank and ATM network throughout the US, but you'll need to meet specific requirements each month to waive monthly service fees. Read Business Insider's Chase Bank Review.
- Brookline Bank: Brookline Bank has free checking and savings accounts, but it has fewer branches than most of our brick-and-mortar picks.
- Rockland Federal Credit Union: Rockland Federal Credit Union savings accounts pay low interest rates, regardless of your account balance. Membership is also limited to residents who live or work in Barnstable, Bristol, Middlesex, Norfolk, Plymouth, or Suffolk counties.
- Metro Credit Union: Metro Credit Union has a solid free checking account, but its savings account isn't as strong.
Bank Trustworthiness and BBB Ratings
We include ratings from the Better Business Bureau to evaluate how financial institutions address customer issues and handle transparency. See each institution's rating below:
All the banks on our list have an A+ rating from the BBB except for Rockland Trust Bank and Salem Five Bank. The BBB gave Rockland Trust Bank a B rating because it has received over 25 complaints on the BBB website. Salem Five Bank has an A- rating because it hasn't responded to one customer complaint.
BBB ratings aren't necessarily the be-all and end-all. To see if a bank might be right for you, you may also read online customer reviews or talk to current customers.
Synchrony has been involved in some public controversies. In 2023, Synchrony was required to pay $2.6 million in a settlement when accused of calling customers about bank accounts they didn't have. In 2021, the bank also was required to pay $3.5 million in a settlement when accused of making unreasonable phone calls to debtors living in California.
Why You Should Trust Us: Experts' Advice on Choosing the Best Financial Institution
To learn more about what makes a good bank or credit union and how to choose the best fit, four experts weighed in:
Our experts highlighted seven things to look for when you're choosing a bank:
Methodology: How Did We Choose the Best Banks in Massachusetts?
Personal Finance Insider's mission is to help smart people make the best decisions with their money. We understand that "best" is often subjective, so under each section, we outline the advantages and limitations of each account or institution. We spent hours comparing and contrasting the features and fine print of various products so you don't have to.
We reviewed the 15 biggest banks and credit unions in the state. We also looked to see if there were any CDFIs in the state that might be worth considering.
We compared bank account features and fees until we determined the top picks for our list. Institutions chosen for our list stood out from other options because they had minimal bank fees. Many of these accounts also offered perks. For example, some checking accounts come with early direct deposit or cash-back perks. In regards to our savings accounts, we chose picks with competitive interest rates.
For our best credit union and best local bank, we selected financial institutions with easy membership requirements, low minimum opening deposits, and unique bank accounts.
Sophia Acevedo, CEPF
Banking Reporter
Evelyn He
Compliance Associate
Evelyn He is a compliance associate at Business Insider who supports the Personal Finance Insider team. Personal Finance Insider is Business Insider's personal finance section that incorporates affiliate and commerce partnerships into the news, insights, and advice about money that Business Insider readers already know and love.The compliance team's mission is to provide readers with stories that are fact-checked and current, so they can make informed financial decisions. The team also works to minimize risk for partners by making sure language is clear, precise, and fully compliant with regulatory and partner marketing guidelines that align with the editorial team.Before joining Business Insider, she served in various legal and compliance roles in different industries, including the legal and pharmaceutical industries. Evelyn obtained her M.S. degree in Marketing at Boston University in 2022. Prior to combining and consolidating her knowledge of law and business, she spent one year finishing 1L courses at Suffolk University Law School to further her legal knowledge. She has also completed MBA business law courses while working on her Bachelor of Business Administration in Management at the University of Massachusetts, Amherst. Outside of work, she enjoys spending time with her 14-year-old Shih Tzu named Money, and her 5-year-old Bichon named Tibber.
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